Categories of data collected

We collect different types of information to provide and improve our services:

Identity and contact data

These include information provided during registration or communication with us, such as name, surname, date of birth (to verify the minimum age of 18), email address, and phone number.

Technical and usage data

We collect data on how you access and use our platform. This includes IP address, browser type, device used, pages visited, time spent on the platform, and other diagnostic data. This information helps us optimize the user experience and ensure system security.

Transaction data

If you use services that involve financial transactions, we collect payment details to and from you and other details about the products or services you have purchased from us.

Legal bases for processing

We process your data only when we have a legal basis to do so, including:

Performance of a contract: To provide the requested services.

Legitimate interest: To improve our services, prevent fraud, and ensure security.

Consent: When you have given your explicit consent (e.g., for marketing).

Legal obligations: To comply with current regulations in Italy.

Purposes of data use

We use the collected data for the following purposes:

Account management and provision of requested services.

Monitoring platform usage for analytical purposes.

Communication with the user for technical assistance or service updates.

Prevention of illegal or fraudulent activities.

Sending promotional communications, subject to your explicit consent.

Data retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. At the end of the retention period, the data will be deleted or anonymized so that it can no longer be associated with you.

Information sharing

We do not sell your personal data to third parties. We may share your information with trusted service providers who perform functions on our behalf (such as payment processing or data analysis). These providers are contractually obligated to protect your data and use it only according to our instructions.

International transfers

If your data needs to be transferred outside the European Economic Area (EEA), we will ensure that it is protected by adequate safeguards, such as the Standard Contractual Clauses approved by the European Commission, to guarantee an equivalent level of protection.

Security measures

We implement strict technical and organizational security measures to protect your data from unauthorized access, loss, or alteration. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.

User rights

Under applicable laws, you have the right to:

Access your personal data in our possession.

Request the correction of inaccurate data.

Request the deletion of your data ("right to be forgotten").

Object to processing or request restriction of processing.

Exercise the right to data portability.

Privacy contacts and requests

To exercise your rights or for any questions regarding your privacy, you can contact our Data Protection Officer at:

Email: [email protected]

Address: Via Vittorio Veneto 116, 00187 Roma, Italy.

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