The safety of our users is our absolute priority. We actively promote responsible gaming by providing monitoring tools, educational resources, and support for those who may develop problematic gaming behaviors. We encourage all our users to play within their limits and to consider gaming as a form of entertainment, not as a way to generate income.

Access to Chicken Road is strictly prohibited for minors under 18 years of age. We carry out identity verification checks to ensure that no minor uses our platform. If you share your computer or device with minors, we recommend using filtering software to limit access to gaming sites. Should we become aware of accounts belonging to minors, we will immediately close them.

We offer various tools to help you manage your activity on the platform in a healthy way:

Deposit and Loss Limits

You can set daily, weekly, or monthly limits on the amount you can deposit or lose. Once the limit is reached, you will not be able to make further transactions until the predetermined period expires.

Session Limits and Breaks

We offer the possibility to set time reminders to monitor how much time you spend on the platform. You can also request a temporary "break" (from 24 hours to several weeks) during which you will not be able to access your account.

Self-Exclusion

If you feel that gambling is becoming a serious problem, you can request self-exclusion. This will prevent access to your account for an extended period or permanently. During this period, we will take all reasonable measures to ensure that you do not receive marketing material from us.

It is important to be aware of the signs that indicate a possible gambling problem:

Gambling to escape personal problems or stress.

Spending more money than one can afford to lose.

Neglecting work, family, or social responsibilities for gambling.

Feeling the need to gamble ever-increasing amounts to feel excitement.

Lying to friends or family about one's gambling activity.

To keep gambling a positive experience, we suggest you:

Set a budget before starting and stick to it strictly.

Never try to recover losses.

Take regular breaks during gaming sessions.

Do not gamble if you are under the influence of alcohol, drugs, or if you feel depressed.

Balance gambling with other social activities and hobbies.

If you feel you have lost control, we encourage you to seek professional help. There are numerous independent organizations specializing in supporting people with gambling addiction. Do not hesitate to contact national helplines or local support groups that can offer confidential and free advice.

For questions about our responsible gaming policy, please contact our support team at: [email protected].